Most of us hate conflict and try to steer clear as much as possible. But, operating a market serving the public means you have to be prepared for what will arise, and something always will. Together, we will discuss conflict management and de-escalation in a farmer’s market setting so we all can be better prepared for when it happens … that is, if we can’t keep it from happening in the first place.
We’ll cover risk assessment/management, conflict mitigation, conflict management solutions, and situational awareness to maintain alertness and preparedness to deal with escalating conflict.
Please note this is an educational discussion and not a legal clinic. The panelists are not providing legal or other forms of specific advice for you to take action within individual situations.
Richard Kelly has 14 years of law enforcement experience with roles as Patrol Officer, Community Outreach Officer, Undercover Officer, SWAT, Detective and Crime Scene Agent and has been teaching situational awareness classes for over 10 years.
Mickey brings to realChange Partners’ clients strategic and effective training, planning and facilitation. His success can be measured by the future success of his clients as well as through the satisfaction of Board and staff leadership. Mickey brings the tools and training that leaders need right now, in a fun and productive format.
Over the past 20 years, Mickey has provided countless trainings and consulting to local, regional and national organizations, and communities throughout the country. Since 1996, he has provided fundraising and organizational development coaching to over 1,000 local and 100 national organizations.
MacIntyre has particular expertise in moving organizations from founders to mature institutions. He has effectively engaged in strategic planning with organizations engaged in difficult-to-charter political advocacy and has helped to shepherd numerous strategic planning processes throughout his career.
As Co-Director of the Denver-based Gill Foundation, Mickey created The OutGiving Project in 1995, an $8.0 million national training and resource program to build better organizations and educate donors. He has also worked closely with more than 350 major donors to help them become more strategic and satisfied givers. Prior to his groundbreaking work with Gill, Mickey’s experience was in nonprofit management and financial development. Mickey was the Development Director for the AIDS Action Council and the National Gay & Lesbian Task Force, where he increased annual operating income four-fold, from $900,000 to $4.4 million, in two years. He served as Director of Major Gifts at the American Red Cross and was a consultant at the New York-based firm of Caesar & Washburn, where his client organizations had budgets ranging from $100,000 to $20 million.
Mickey has authored or co-authored over 15 curricula in nonprofit management and financial development. He has provided training and consulting to nonprofit organizations and individual donors in the broad areas of organizational development and donor resources services.