Whether you are the manager of a non-profit, volunteer-run farmers’ market or a vendor with several employees, developing operations manuals, checklists, and other procedural documents is an important step in ensuring that your organization runs safely, efficiently, and with room for growth. Sheila will showcase how taking the time to document these processes can actually free up time for managers and empower your team to find solutions, even when faced with challenging situations.

Sheila Rhodes, Owner, Small Batch Kitchen & PROVISIONal COO